MotoAlly Privacy Policy

Last updated: February 18, 2025 · TorqueMinds (MotoAlly) · MotoAlly (Android & iOS) · themotoally@gmail.com

1 Introduction

MotoAlly (“we”, “our”, or “the app”) is a mobile application for motorcycle enthusiasts to discover, create, and join rides, manage profiles, and use related features. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices. By using MotoAlly, you agree to this policy.

2 Information We Collect

2.1 Information You Provide

  • Account: When you sign up or log in, we collect and process: email address; password (handled securely by Firebase Authentication; we do not store your password in plain text); first name, last name, username, and phone number; profile picture (optional), if you choose to upload one.
  • Google Sign-In: If you sign in with Google, we receive from Google: email, name, and profile photo, in accordance with Google’s account permissions.
  • Rides: When you create or join a ride, we may collect: ride details (name, route, dates, itinerary, images you upload); for joining a ride: personal details (name, phone, email) and emergency contact (name, relationship, phone); E-Pass / participation information linked to your account.
  • Store & payments: When you place an order, we collect shipping/contact details and pass payment data to our payment provider (Razorpay) to process payments. We do not store your full card details on our servers.
  • Content you upload: Photos and images you upload (e.g. profile picture, ride images, profile posts) are stored and processed to provide the service.

2.2 Information Collected Automatically

  • Location data: We collect your location when you use the app, and specifically during active rides we may use background location to: track your route for the ride; calculate distance, speed, and other ride metrics; support safety and ride-related features. Location is sent to our servers in batches and is associated with your account and the specific ride. You can revoke location permission in your device settings; some ride features may then not work fully.
  • Device and app usage: We may receive device type, operating system, app version, and general usage necessary to run the app (e.g. network status for syncing). We do not sell this data for advertising.

2.3 Data Stored on Your Device

The app stores data locally (e.g. via AsyncStorage) such as your session, user profile summary, and pending uploads (e.g. location batches) to provide offline support and a smooth experience. This data is tied to your device and account.

3 How We Use Your Information

We use the information we collect to:

  • Create and manage your account and authenticate you (including via Google Sign-In).
  • Provide ride discovery, creation, joining, E-Passes, and ride-related features.
  • Track and analyse rides (e.g. route, distance, speed) when you use ride tracking.
  • Process orders and payments (via Razorpay) and fulfil store purchases.
  • Display your profile (including name and profile picture) to other users where relevant (e.g. ride organisers and participants).
  • Improve the app, fix errors, and ensure security and compliance.
  • Comply with applicable law and enforce our terms.

We do not use your data for third-party advertising or to sell your personal information.

4 Legal Basis (Where Applicable)

  • Contract: Processing necessary to provide the app (account, rides, tracking, store, payments).
  • Consent: Where we rely on consent (e.g. optional profile picture, optional features), you can withdraw consent by changing settings or deleting data.
  • Legitimate interests: Improving the app, security, and fraud prevention, where permitted by law.
  • Legal obligation: Where we must process data to comply with law.

5 Sharing of Information

We may share your information only as follows:

  • Our backend services: Data you provide and data collected by the app (including location during rides) is sent to our servers (e.g. api.motoally.com) to provide the service.
  • Service providers: Firebase (Google): Authentication and related infrastructure. Google: Maps and (if you choose) Google Sign-In. Razorpay: Payment processing for store purchases. Hosting/storage: Providers that host our API and store content (e.g. images) under our instructions.
  • Other users: Your name, profile picture, and ride-related information may be visible to ride organisers and other participants as needed for the ride and community features.
  • Law and safety: We may disclose information if required by law, or to protect rights, safety, or property.

We do not sell your personal information to third parties.

6 Data Retention

  • Account and profile: Retained while your account is active; you may request deletion (see “Your rights” below).
  • Ride and location data: Retained as long as needed to provide ride history, metrics, and support, and as required by law.
  • Payment/order data: Retained as required for accounting, tax, and dispute resolution, in line with applicable law.
  • Local device data: Cleared when you uninstall the app or clear app data; server-side data is subject to the retention rules above.

7 Security

We use industry-standard measures to protect your data (e.g. HTTPS, secure authentication, and access controls). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8 Your Rights and Choices

You may:

  • Access / portability: Request a copy of your personal data.
  • Correction: Update your profile and details in the app or by contacting us.
  • Deletion: Request deletion of your account and associated data, subject to legal and operational retention needs.
  • Object / restrict: Object to or request restriction of certain processing where legally applicable.
  • Withdraw consent: Where we rely on consent, withdraw it via settings or by contacting us.
  • Location: Turn off location in device settings; note that ride tracking and some features may not work.
  • Uninstall: Uninstalling the app removes local data; request account deletion if you want server-side data removed.

To exercise these rights or for any privacy request, contact us at the email address at the top of this policy. If you are in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.

9 Children

MotoAlly is not directed at children under 13 (or higher age where required). We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can delete it.

10 International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards (e.g. contracts, adequacy decisions) where required by law.

11 Third-Party Services and Links

The app uses:

Other links or services in the app may have their own privacy policies; we are not responsible for their practices.

12 Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy in the app and/or on our website and update the “Last updated” date. Continued use of the app after changes constitutes acceptance of the updated policy. For material changes, we may provide additional notice (e.g. in-app or by email).

13 Contact

For privacy-related questions, requests, or complaints:

This privacy policy is intended for use with the MotoAlly mobile application on Google Play and other distribution channels.